# Manage Your FSSID ### Reset Your Password You can reset your password from the sign in screen. 1. On a browser, go to [https://hub.firestationsoftware.com](https://hub.firestationsoftware.com). 2. Click "Sign In". 3. At the bottom of the page, click the link next to the text *Forgot Your Password?* 4. Enter the email address used for your FSSID and click "Reset Password" 5. Look for an email with the subject *Reset your Fire Station Software ID (FSSID) password* and click the reset link in the email. 6. Enter a new password, confirm it, and click "Reset Password" to finalize the change. If you are a department manager, you can also reset passwords for any member of your department. 1. On a browser, go to [https://hub.firestationsoftware.com](https://hub.firestationsoftware.com). 2. Sign in with your FSSID. 3. In the left menu, select *Members* in the Personnel section. 4. Select a person from the list and click "Send Password Reset". 5. Look for an email with the subject *Reset your Fire Station Software ID (FSSID) password* and click the reset link in the email. 6. Enter a new password, confirm it, and click "Reset Password" to finalize the change. --- ### Update Your Personal Information You can change your personal information from the Department Hub. 1. On a browser, go to [https://hub.firestationsoftware.com](https://hub.firestationsoftware.com). You may need to sign in with your FSSID. 2. At the top right, click your name/department name to open the menu. 3. Click your name/email to open the FSSID edit form. 4. Make any changes to your FSSID. 5. Click "Save". ### [![1-user-menu.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-08/scaled-1680-/1-user-menu.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-08/1-user-menu.png)![2-edit-fssid.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-08/scaled-1680-/2-edit-fssid.png)

If you would like to change your email associated with your FSSID, please contact us at