# Release Notes

Release notes for all Fire Station Software products.

# What's New

### March 11th, 2026

This release includes new reports, new features, and several bug fixes across Fire Station Online.

#### EMS Data from Quick Calls in NERIS

The EMS tab from Quick Calls is now available for use in NERIS calls.

#### Calls At Location Report

The *Calls At Location* report is now available in Fire Station Online. This report allows you to view all calls that occurred at a specific location, with support for geo-filtering using coordinates on NERIS calls.

#### Incident Type Report

The *Incident Type* report is now available, allowing you to generate reports broken down by incident type.

#### Active911 Settings Page Errors

Fixed two issues on the Active911 Settings page. The first was a *"No Save Context Available"* error that appeared when opening the settings page. The second was the Alerts tab getting stuck on *"Pending"* when reloading alerts. The Alerts tab fix also resolves a broader issue where progress and completion updates for background tasks were not being delivered to the browser.

#### Units &amp; Location Not Syncing on Converted Calls

Fixed a bug where setting a location on the Basic tab or entering units on the Units tab of a converted Quick Call or NFIRS call was not syncing those changes to the Dispatch tab.

#### Payroll Report Error

Fixed an error that caused the Payroll PDF report to fail for certain departments with a database error. The report now generates correctly for all departments.

#### Location Search Coordinate Detection

Fixed a bug where street addresses containing multiple numbers (e.g., "108 6th Ave") were incorrectly detected as GPS coordinates in the location search. The coordinate detection now requires decimal points with sufficient precision, preventing false matches on normal street addresses.

<details id="bkmrk-march-5th%2C-2026-%7B%7B%401"><summary>March 5th, 2026</summary>

This release includes new reports and several bug fixes for *Fire Station Online* Incident Reporting.

#### Incident Type Report

A new *Incident Type Report* is now available in Fire Station Online. This report allows you to view a breakdown of incidents by their type over a selected date range, making it easier to analyze call trends and identify patterns in incident activity.

#### Calls at a Location Report

A new *Calls at a Location Report* has been added to Fire Station Online. This report allows you to search for a location and view all calls that have occurred at that location. The report supports searching by address, and includes filtering options to narrow results by date range and call type.

#### Call Saving Reliability Improvements

Significant improvements have been made to the reliability of saving NERIS calls in Fire Station Online. The real-time connection between Fire Station and the server has been reworked to better handle acknowledgments, reconnections, and concurrent edits. These changes address issues where calls could fail to save or edits could be lost under certain conditions.

#### Location Picker Fix

An issue has been fixed where the location picker on NERIS calls could display an error when selecting a location. This was caused by an issue with address parsing that has been corrected.

#### Call Loading Failure Fix

A bug has been fixed where certain calls could fail to load due to sparse array corruption in the call merging process. This could occur when editing calls that had been previously saved with certain data patterns, resulting in an error when trying to open the call.

</details><details id="bkmrk-february-16th%2C-2026-"><summary>February 16th, 2026</summary>

</details><details id="bkmrk-february-3rd%2C-2026-%7B"><summary>February 3rd, 2026</summary>

This release includes the following bug fixes:

#### Call Attendance Report Percentage

The *Call Attendance Report* in *Fire Station Online* has been updated to show the correct percentage in the table. This had previously been broken when we updated this report to sort by the total calls attended.

Before the fix, the report would generate percentages that look like this:

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/scaled-1680-/image.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/image.png)

Now, with the fix made, the percentages are correctly placed:

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/scaled-1680-/PNbimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/PNbimage.png)

</details>

# 2026

# February 3rd, 2026

This release includes the following bug fixes:

#### Call Attendance Report Percentage

The *Call Attendance Report* in *Fire Station Online* has been updated to show the correct percentage in the table. This had previously been broken when we updated this report to sort by the total calls attended.

Before the fix, the report would generate percentages that look like this:

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/scaled-1680-/image.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/image.png)

Now, with the fix made, the percentages are correctly placed:

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/scaled-1680-/PNbimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2026-02/PNbimage.png)

# February 16th, 2026

This release addresses a database stability issue in *Fire Station Desktop* that could cause certain screens to stop responding to the database, display an error message, or fail to load data.

The following modules and screens were affected:

#### Pre-Planning

- Manage Locations
- Edit PrePlans
- Manage Custom Questions
- Location Call History
- Reports
- Construction Types
- Extinguishment Types
- Floor Types
- Location Types
- Occupancy Types
- Roof Types
- Status Types
- Wall Types

#### Incident Reporting

- Enter New NFIRS Call
- Enter New Quick Call
- Enter New Non-Emerg Event
- Edit Entered Calls
- Edit Non-Emerg Events
- Reports
- Edit Call Types
- Edit Roles
- Edit Invoice Line Items

#### Apparatus Checks

- View Completed Checks

Additional improvements were made to shared components used across the application to further improve database stability.

# March 5th, 2026

This release includes new reports and several bug fixes for *Fire Station Online* Incident Reporting.

#### Incident Type Report

A new *Incident Type Report* is now available in Fire Station Online. This report allows you to view a breakdown of incidents by their type over a selected date range, making it easier to analyze call trends and identify patterns in incident activity.

#### Calls at a Location Report

A new *Calls at a Location Report* has been added to Fire Station Online. This report allows you to search for a location and view all calls that have occurred at that location. The report supports searching by address, and includes filtering options to narrow results by date range and call type.

#### Call Saving Reliability Improvements

Significant improvements have been made to the reliability of saving NERIS calls in Fire Station Online. The real-time connection between Fire Station and the server has been reworked to better handle acknowledgments, reconnections, and concurrent edits. These changes address issues where calls could fail to save or edits could be lost under certain conditions.

#### Location Picker Fix

An issue has been fixed where the location picker on NERIS calls could display an error when selecting a location. This was caused by an issue with address parsing that has been corrected.

#### Call Loading Failure Fix

A bug has been fixed where certain calls could fail to load due to sparse array corruption in the call merging process. This could occur when editing calls that had been previously saved with certain data patterns, resulting in an error when trying to open the call.

# March 11th, 2026

This release includes new reports, new features, and several bug fixes across Fire Station Online.

#### EMS Data from Quick Calls in NERIS

The EMS tab from Quick Calls is now available for use in NERIS calls.

#### Calls At Location Report

The *Calls At Location* report is now available in Fire Station Online. This report allows you to view all calls that occurred at a specific location, with support for geo-filtering using coordinates on NERIS calls.

#### Incident Type Report

The *Incident Type* report is now available, allowing you to generate reports broken down by incident type.

#### Active911 Settings Page Errors

Fixed two issues on the Active911 Settings page. The first was a *"No Save Context Available"* error that appeared when opening the settings page. The second was the Alerts tab getting stuck on *"Pending"* when reloading alerts. The Alerts tab fix also resolves a broader issue where progress and completion updates for background tasks were not being delivered to the browser.

#### Units &amp; Location Not Syncing on Converted Calls

Fixed a bug where setting a location on the Basic tab or entering units on the Units tab of a converted Quick Call or NFIRS call was not syncing those changes to the Dispatch tab.

#### Payroll Report Error

Fixed an error that caused the Payroll PDF report to fail for certain departments with a database error. The report now generates correctly for all departments.

#### Location Search Coordinate Detection

Fixed a bug where street addresses containing multiple numbers (e.g., "108 6th Ave") were incorrectly detected as GPS coordinates in the location search. The coordinate detection now requires decimal points with sufficient precision, preventing false matches on normal street addresses.

# 2025

# December 16th, 2025

This release includes a few enhancements to the NERIS incident reporting process in *Fire Station Online*.

#### Updating Address from Active911 Fixed

A fix has been deployed to allow you to update the street number of addresses when importing the address from an Active911 alert.

#### Ampersand in Active911 Addresses

If there is an ampersand in the address of an alert imported from Active911, and the ampersand is separating two street names, the streets will be imported as cross streets in NERIS now.

#### Payroll Rate on Non-Emergency Events

In *Fire Station Online*, the training rate was used insted of the call rate for non-emergency events when running the payroll report. This has been corrected to match the desktop app and use the call rate for non-emergency events.

# December 9th, 2025

This release includes various improvements as described below:

#### Personnel Suffix In NERIS &amp; Reports

*Fire Station Online* has been updated to show a person's suffix, in their name, while addins someone to a NERIS call:

[![CleanShot 2025-12-09 at 15.40.16@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/scaled-1680-/cleanshot-2025-12-09-at-15-40-16-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/cleanshot-2025-12-09-at-15-40-16-at-2x.png)

When printing a NERIS call:

[![CleanShot 2025-12-09 at 15.43.00@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/scaled-1680-/cleanshot-2025-12-09-at-15-43-00-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/cleanshot-2025-12-09-at-15-43-00-at-2x.png)

And on various reports, such as the *Year Summary Report*:

[![CleanShot 2025-12-09 at 15.46.45@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/scaled-1680-/cleanshot-2025-12-09-at-15-46-45-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/cleanshot-2025-12-09-at-15-46-45-at-2x.png)

#### Other Insurance Information for NERIS Calls

A section for *Other Insurance Information* has been added to the *People Involved* tab on NERIS calls. This can be used to track insurance information when the incident does not involve vehicles. Car insurance information should still be added to the *Vehicles* tab, under the *Car Insurance Information* section.

[![CleanShot 2025-12-09 at 15.50.57@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/scaled-1680-/cleanshot-2025-12-09-at-15-50-57-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/cleanshot-2025-12-09-at-15-50-57-at-2x.png)

#### Water Source In *Water/Foam Usage Report* Incident Table

The *Water/Foam Usage Report* has been updated to show water source details from NERIS incidents in the incident row, in addition to the per-water source tables. When water source information is not entered the report remains unchanged except for being in landscape now, to allow for more room in the table.

[![CleanShot 2025-12-09 at 15.53.16@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/scaled-1680-/cleanshot-2025-12-09-at-15-53-16-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/cleanshot-2025-12-09-at-15-53-16-at-2x.png)

#### Trucking Company Mobile Keyboard Fixed

Previously, all the fields in the *Trucking Company* section of the *Vehicles* tab of a NERIS call showed the numeric keyboard instead of a full keyboard. This has been fixed.

[![CleanShot 2025-12-09 at 15.57.33@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/scaled-1680-/cleanshot-2025-12-09-at-15-57-33-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-12/cleanshot-2025-12-09-at-15-57-33-at-2x.png)

# November 25th, 2025

This release adds support for marking attendees at non-emergency events as *Excused* so that they still get credit for attending, but there is a record that they did not attend.

#### Non-Emergency Event Attendee Status

To mark an attendee as excused, click the pencil icon next to the attendee's name while entering or updating a non-emergency event:

[![CleanShot 2025-11-25 at 17.51.08@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/cleanshot-2025-11-25-at-17-51-08-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/cleanshot-2025-11-25-at-17-51-08-at-2x.png)

This opens the attendee details. A new *Status* field has been added. You can select *Excused* or type in any text you wish.

[![CleanShot 2025-11-25 at 17.53.25@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/cleanshot-2025-11-25-at-17-53-25-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/cleanshot-2025-11-25-at-17-53-25-at-2x.png)

Attendees marked as *Excused* will appear with a line through their name. The *Print* page has also been updated to show each attendee's *Status*, if a value has been entered:

[![CleanShot 2025-11-25 at 17.55.12@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/cleanshot-2025-11-25-at-17-55-12-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/cleanshot-2025-11-25-at-17-55-12-at-2x.png)

# November 18th, 2025

This release adds the *Average Response Time Report* and contains some small bug fixes.

#### Average Response Time Report

The *Average Response Time Report* is now available in Fire Station online. It has been updated to support NERIS calls.

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/YzYimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/YzYimage.png)

The report has also been updated to include details from the summarized calls. This appears after the first page of the report.

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/BW8image.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/BW8image.png)

#### Additional NERIS Unit Validation

When entering NERIS units from Fire Station, the form has been updated to match validation rules that have been added in NERIS.

[![CleanShot 2025-11-18 at 16.31.54@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/cleanshot-2025-11-18-at-16-31-54-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/cleanshot-2025-11-18-at-16-31-54-at-2x.png)

#### Bug Fixes

- Fixed personnel appearing that have been deleted or entered in error.

# November 11th, 2025

This release adds support for Non-Emergency Events in Fire Station online and includes updates to support changes made in NERIS.

#### Non-Emergency Events Online

Non-Emergency events may now be managed in Fire Station online. Any non-emergency events entered from the Windows application appear online, and any non-emergency events entered from Fire Station online appear in the Windows application.

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/WZEimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/WZEimage.png)

New permissions have been added in addition to the *Can Edit Non-Emergency Events* to allow more control over creating and deleting non-emergency events:

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/KkSimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/KkSimage.png)

- *Can Submit Non-Emergency Events* allows someone to create new non-emergency events from Fire Station online.
- *Can Edit Non-Emergency Events* allows someone to view and edit **all** non-emergency events that have been entered. 
    - Please note: In the Windows application, granting this permission allows someone to edit and delete non-emergency events as well. In Fire Station online, granting this permission only allows someone to edit non-emergency events.
- *Can Delete Non-Emergency Events* allows someone to view and delete **any** non-emergency in Fire Station online.

<p class="callout info">Any member of your department that previously had the *Can Edit Non-Emergency Events* permission has been **automatically** granted the *Can Submit Non-Emergency Events* and *Can Delete Non-Emergency Events* permission, thus enabling all functionality of non-emergency events in Fire Station online.</p>

Printing a non-emergency event is also available online. The styling of this report has been updated to be similar in style to printed NERIS reports, but all the same information is there as in the Windows application. It looks like this online:

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/swqimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/swqimage.png)

#### Updated Validation for Structure Fire NERIS Calls

In accordance with changes made to NERIS, when all aid on a call is *SUPPORT\_AID* and the direction is *GIVEN*, if the call is a structure fire the alarm and suppression sections on the *Fire* tab are **no longer required.** Previously, as a workaround, selecting *Not Applicable* in the *Presence* field was required. Fire Station has been updated to no longer show the *Required* label on sections that aren't required after the NERIS update.

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/ZIzimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/ZIzimage.png)

Fire Station will still show an error when validating a NERIS call for structure fires where there is no aid, or **not all the aid is support aid <span style="text-decoration: underline;">given</span>.**

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/image.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/image.png)

#### *EMS* Option for Non-FD Aid

A new option for *EMS* has been added when specifying the type of Non-FD on the NERIS *Basic* tab. This option should only be used if your department does **not** provide patient care or transport and EMS aid was received.

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/scaled-1680-/cbfimage.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-11/cbfimage.png)

# October 28th, 2025

This release adds new functionality to the Fire Station online NERIS Incident Reporting module.

#### NERIS No Activity Reports

You may now submit No Activity Reports to NERIS directly from Fire Station. Users with the *Manage NERIS No Activity Reports* permission, which is also new, can create and delete No Activity Reports.

<p class="callout info">This permission has been enabled automatically for all people with the *Can Manage Settings* permission.</p>

[![CleanShot 2025-10-15 at 13.17.02@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-15-at-13-17-02-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-15-at-13-17-02-at-2x.png)

Turning this permission on allows you to access the new *NERIS No Activity Reports* page in the *Incident Reporting* menu.

[![CleanShot 2025-10-15 at 13.20.18@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/1Uacleanshot-2025-10-15-at-13-20-18-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-15-at-13-20-18-at-2x.png)

Accessing this link will take you to the new *No Activity Reports* page. You will see a list of No Activity Reports that have been previously submitted. Clicking the *Submit a No Activity Report* button allows you to send new reports to NERIS. Clicking the *Delete Report* button allows you to delete the No Activity Report in both NERIS and Fire Station.

[![CleanShot 2025-10-15 at 13.38.31@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-15-at-13-38-31-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-15-at-13-38-31-at-2x.png)

#### Release Notes in Fire Station

Similar to how the Windows application worked, there is now a *What's New?* page available in the main menu (right beneath the *Home* page link). This page shows the latest release notes and will be constantly updated as Fire Station is updated.

[![CleanShot 2025-10-16 at 15.42.45@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-16-at-15-42-45-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-16-at-15-42-45-at-2x.png)

#### Improvements While Editing NERIS Units

The *Type* dropdown used to create/update NERIS units from Fire Station has been updated to include more details to help you select the correct option:

[![CleanShot 2025-10-17 at 10.08.14@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-17-at-10-08-14-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-17-at-10-08-14-at-2x.png)

When a value is selected, details about the selected type are shown:

[![CleanShot 2025-10-17 at 10.09.10@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-17-at-10-09-10-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-17-at-10-09-10-at-2x.png)

And, lastly, the *Type* displayed on the station details has been updated to show the value matching the dropdown in the modal:

[![CleanShot 2025-10-17 at 10.13.20@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-17-at-10-13-20-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-17-at-10-13-20-at-2x.png)

### *Include in Payroll* Configuration

It is now possible to disable the *Include in Payroll* field when adding personnel to a NERIS call. Previously this was enabled for all departments. A new option on the *Other* tab of the *NERIS Settings* page has been added to control this field:

[![CleanShot 2025-10-17 at 11.02.17@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-17-at-11-02-17-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-17-at-11-02-17-at-2x.png)

If you have never used the *Include in Payroll* field, this option will be set to *No* and you will no longer see the field. If you have used this field before, this option will be set to *Yes* and you will continue to see the field. You may always come back to these settings to enable or disable the *Include in Payroll* field as needed.

If you set *Show Include in Payroll* to *No*, all personnel will be included in the payroll report **regardless** of the previously selected value in *Include in Payroll*; however, disabling the field does **not** delete any previously entered values. If you re-enable the field, any previously selected options will be retained.

#### Updated Tactic Timestamps Layout

The layout of the *Tactic Timestamps* section of NERIS calls has been updated to look like this:

[![CleanShot 2025-10-17 at 12.37.26@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-17-at-12-37-26-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-17-at-12-37-26-at-2x.png)

When printing a NERIS call with tactic timestamps, the timestamp layout has also been updated to match.

[![CleanShot 2025-10-17 at 12.55.08@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-17-at-12-55-08-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-17-at-12-55-08-at-2x.png)

#### Leading Zeros in Dispatch Center IDs

A bug has been corrected that prevented entering leading zeroes in the **default** *Dispatch Center ID* that is configured under the *Other* tab on the *NERIS Settings* page.

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/image.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/image.png)

#### Errors Printing NERIS Incidents After Deleting Apparatus

An error has been fixed where printing a NERIS call that included an apparatus that is now deleted failed.

# October 14th, 2025

This deployment introduces small changes and bug-fixes to the NERIS sign-in process.

#### Default NERIS Environment - Fixed

An issue was found during the initial NERIS setup process where the credentials entered were incorrect. It was found that the NERIS testing environment was being used instead of the live NERIS production environment. This release corrects the issue so that the correct NERIS environment is used.

#### NERIS Sign In Screen Improvements

The NERIS sign in screen that you see during the initial NERIS setup process has been updated to improve clarity and error handling.

The old sign-in screen looked like this:

[![CleanShot 2025-10-14 at 14.20.58@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-14-at-14-20-58-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-14-at-14-20-58-at-2x.png)

The new sign-in screen looks like this:

[![CleanShot 2025-10-14 at 14.22.32@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-14-at-14-22-32-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-14-at-14-22-32-at-2x.png)

The purpose for this change was to make it more obvious that you are entering your NERIS username and password, not your FSSID credentials. There's also a link to the password reset page that NERIS has added, making it easier to recover your NERIS password from Fire Station.

We've also corrected an issue where an unexpected error was displayed when the incorrect username or password was entered. Errors during the sign-in process now appear above the sign in button.

[![CleanShot 2025-10-14 at 14.25.46@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-14-at-14-25-46-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-14-at-14-25-46-at-2x.png)

# October 13th, 2025 (Internal)

#### 🔒 Call Saving Permission

There is a new permission to enable detailed call save logging for a particular user.

[![CleanShot 2025-10-13 at 13.19.55@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-13-at-13-19-55-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-13-at-13-19-55-at-2x.png)

#### 🔒 Pending Save Clearing

There is a new button to clear the pending changes, and other related call editing state, for admin users.

[![CleanShot 2025-10-13 at 13.21.57@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-13-at-13-21-57-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-13-at-13-21-57-at-2x.png)

[![CleanShot 2025-10-13 at 13.23.15@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-13-at-13-23-15-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-13-at-13-23-15-at-2x.png)

# October 13th, 2025

Improvements and new features for Fire Station's online NERIS Incident Reporting module are being deployed on Monday, October 13th, 2025. These changes are **available automatically, without installing any updates.**

#### Errors When Saving NERIS Calls - Fixed

We have received various reports of errors happening when editing NERIS calls. The source of these errors have been tracked down to periodic and temporary network re-connections. We have corrected the issue and have deployed the changes required to fix these problems. If your department continues to see errors while editing NERIS calls, please continue to reach out to our support team for help.

#### Improved Map Editing

The map that you see while entering a NERIS call location has been updated to fix errors occurring when moving the pin from a previously selected location. We continue to support entering exact GPS coordinates, what3words addresses, and street addresses. You may also choose a call location by clicking a point on the map.

This is the old map editor:

[![CleanShot 2025-10-13 at 11.07.06@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-13-at-11-07-06-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-13-at-11-07-06-at-2x.png)

This is the updated map editor:

[![CleanShot 2025-10-13 at 13.14.09@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-13-at-13-14-09-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-13-at-13-14-09-at-2x.png)

#### NERIS Submission to Fire Recovery USA

With this release, we now have early support for submitting NERIS calls to Fire Recovery USA. This feature is enabled if your department has previously submitted NFIRS calls to Fire Recovery USA in the Windows application.

[![CleanShot 2025-10-13 at 13.16.00@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-13-at-13-16-00-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-13-at-13-16-00-at-2x.png)

The first time you submit a NERIS call to Fire Recovery USA you will be guided through the necessary setup process.

[![CleanShot 2025-10-13 at 13.17.38@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/scaled-1680-/cleanshot-2025-10-13-at-13-17-38-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-10/cleanshot-2025-10-13-at-13-17-38-at-2x.png)

If you encounter any issues during the submission process, or if you need help submitting NERIS calls to Fire Recovery USA, please reach out to our support team.

{{@175}}

# October 1st, 2025

Starting today, all departments using Cloud Data Hosting and the Incident Reporting module may now access Fire Station online which includes support for NERIS calls.

# Fire Station Desktop - Version 4.12.0.2

This release fixes the Expired Items Notification Service and the Apparatus Checks Notification Service that fail to start in versions 4.12.0.0 and 4.12.0.1.

If you see the following error message when signing into Fire Station, and you have updated to Version 4.12, this release should fix this error:

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-06/scaled-1680-/image.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-06/image.png)

# Fire Station Desktop - Version 4.12.0.1

This release fixes errors that you may have received when editing calls or viewing your frequent flier list when entering a new Quick Call.

The error that was fixed is would show a message like this:

[![CleanShot 2025-05-27 at 21.12.11@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-27-at-21-12-11-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-27-at-21-12-11-at-2x.png)

# Fire Station Desktop - Version 4.12.0.0

**June 2025** - Version 4.12.0.2 of Fire Station Desktop has been released, fixing error messages that appear indicating that the notification services are not running when signing into Fire Station after updating to Version 4.12.

---

**May 2025** - We are happy to announce the following changes have been made to *Fire Station Desktop* and the *Fire Station+* online platform. All of these changes are available to your department if you have an active license and use Cloud Data Hosting.

---

### Fire Station+ Incident Reporting

The Incident Reporting functionality for *Fire Station+* enables your department to enter NFIRS incidents online using an improved call editor. This editor supports partials saves and calls entered online are pushed to the *Fire Station Desktop* call list once complete. This feature has been available in beta for a few months, but it is now **generally available.**

[![CleanShot 2025-05-12 at 15.55.09@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-15-55-09-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-15-55-09-at-2x.png)

To access the online *Fire Station+* Incident Reporting, sign in to the Fire Station Hub using your FSSID at [hub.firestationsoftware.com](https://hub.firestationsoftware.com) and select "Incident Reports" from the drop-down menu at the top.

[![CleanShot 2025-05-14 at 10.17.42@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-14-at-10-17-42-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-15-53-27-at-2x.png)

This feature has been enabled for all departments that have an active license that includes the incident reporting module and Cloud Data Hosting. For more information, see the *Fire Station+* User Guide: [Enter an Incident Report](https://docs.firestationsoftware.com/books/fire-station-user-guide-NOs/page/enter-an-incident-report "Enter an Incident Report")

---

### Database Connection Issues Fixed

We have seen a number of issues caused by the database connection being reset while *Fire Station Desktop* is open. The latest version of *Fire Station Desktop* introduces a series of bug-fixes to address this issue. If you are using Fire Station Desktop and the database connection is lost you will see a message indicating that the connection is being re-established. Also, **no data will be lost** once the connection has been restored. If you are filling out a call and this happens, the call information you already entered will be preserved.

[![CleanShot 2025-05-12 at 15.39.38@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-15-39-38-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-15-39-38-at-2x.png)

Be sure to install *Fire Station Desktop* **Version 4.12** to get this update. This version has been made available to all departments with an active license.

---

### Active911 for Quick Calls

Our integration with the Active911 services allows you to import alert details when entering quick calls from *Fire Station Desktop*. This feature has been available in beta for a few months, but it is now **generally available.**

[![CleanShot 2025-05-12 at 15.29.02@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-15-29-02-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-15-29-02-at-2x.png)

If your department is using Active911 and you want to enable this feature, please reach out to our support team by sending an email to <support@firestationsoftware.com> or by giving us a call at [(888) 809-2673 ext. 2](tel:+18888092673,2)

---

### NERIS Support (Alpha)

We are happy to announce that support for entering NERIS incidents from the *Fire Station Online Platform* is now available for early testing. There's a lot of exciting things coming to support everyone as we transition to NERIS based incident reporting. NERIS incidents will be entered from our new online application using the web browser on your computer, tablet or phone. With Cloud Data Hosting, this new platform works seamlessly with your existing department records and the *Fire Station Desktop* application.

Here's what it looks like so far:

[![CleanShot 2025-05-12 at 16.21.02@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-21-02-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-21-02-at-2x.png)

We've also been working to adapt the desktop layout to a phone in ways that are as familiar as possible. For example, here's the main menu on a phone-sized screen:

[![CleanShot 2025-05-12 at 16.25.14@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-25-14-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-25-14-at-2x.png)

And, as you view the pages the menu collapses like so:

[![CleanShot 2025-05-12 at 16.26.10@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-26-10-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-26-10-at-2x.png)

We've also included support for some different color schemes:

<table border="1" id="bkmrk-light-%C2%A0-dark-%C2%A0-high-" style="border-collapse: collapse; width: 100%; border-width: 0px;"><colgroup><col style="width: 33.333333%;"></col><col style="width: 33.333333%;"></col><col style="width: 33.333333%;"></col></colgroup><tbody><tr><td style="border-width: 0px;">*Light*

[![image.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/image.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/image.png)

</td><td style="border-width: 0px;">*Dark*

[![CleanShot 2025-05-12 at 16.29.06@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-29-06-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-29-06-at-2x.png)

</td><td style="border-width: 0px;">*High Contrast*

[![CleanShot 2025-05-12 at 16.31.01@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-31-01-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-31-01-at-2x.png)

</td></tr></tbody></table>

NERIS Incidents can be entered directly in Fire Station then validated and pushed **directly to NERIS.** The integration works with both the NERIS Testing environment and the NERIS Production environment, though your department can only be connected to one NERIS department/environment at a time. You enter a NERIS incident by clicking "Enter New NERIS Call" under "Incident Reporting"...

[![CleanShot 2025-05-12 at 16.40.38@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-40-38-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-40-38-at-2x.png)

And you edit existing NERIS incidents, that have been entered from Fire Station, by clicking "Edit Entered Calls".

[![CleanShot 2025-05-12 at 16.41.28@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-41-28-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-41-28-at-2x.png)

Clicking through the tabs takes you to different modules and sections of the NERIS incident. We've also included support for editing map geometries (for the NERIS location and exposure modules) directly from Fire Station.

[![CleanShot 2025-05-12 at 16.44.22@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-44-22-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-44-22-at-2x.png)

NERIS units map to your Fire Station apparatus...

[![CleanShot 2025-05-12 at 16.48.03@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-48-03-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-48-03-at-2x.png)

And you can add personnel to NERIS incidents.

[![CleanShot 2025-05-12 at 16.48.33@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-48-33-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-48-33-at-2x.png)

The **entire** NERIS incident can be edited from a phone as well. The layout adapts to the screen you are using. The tabs collapse and you can swipe left and right to get to the tab you need.

[![CleanShot 2025-05-12 at 17.05.08@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-17-05-08-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-17-05-08-at-2x.png)

The same reports you run from *Fire Station Desktop* can also be run from the online platform. When you run a report online it shows NERIS incidents **in addition to** NFIRS Incidents and Quick Calls entered from the desktop app. NERIS is available online, but you can also fall back to using the desktop application to work with you NFIRS and Quick Calls. In this way you can try out NERIS online while still retaining access to NFIRS/Quick Calls in the desktop application.

[![CleanShot 2025-05-12 at 16.54.54@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-54-54-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-54-54-at-2x.png)

Generating reports as Excel spreadsheets has also been added.

[![CleanShot 2025-05-12 at 16.57.25@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-16-57-25-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-16-57-25-at-2x.png)

Oh, and one other thing: editing NERIS calls online saves as you fill out the report and multiple people may fill out a report at the same time. Changes are synchronized, in real time, across all the devices currently viewing a report. If someone is typing in a field you will see their name and a border around the field.

[![CleanShot 2025-05-12 at 17.01.09@2x.png](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/scaled-1680-/cleanshot-2025-05-12-at-17-01-09-at-2x.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2025-05/cleanshot-2025-05-12-at-17-01-09-at-2x.png)

That's it for now. We are still on the road to finishing our NERIS integration and we'd love to have your help. The NERIS functionality shown above is available for testing on a limited basis. If you would like to try out our NERIS functionality, please contact us by sending an email to us at <support@firestationsoftware.com> or by giving us a call at [(888) 809-2673 ext. 2](tel:+18888092673,2)

---

### Further Bug Fixes

These are releases to Fire Station Desktop that have been made since the initial 4.12.0.0 release:

- [Version 4.12.0.1](https://docs.firestationsoftware.com/books/release-notes/page/fire-station-desktop-version-41201 "Fire Station Desktop - Version 4.12.0.1")
- [Version 4.12.0.2](https://docs.firestationsoftware.com/books/release-notes/page/fire-station-desktop-version-41202 "Fire Station Desktop - Version 4.12.0.2")

# 2024

# Version 4.11.7.3

<video controls="controls" height="270" src="https://docs.firestationsoftware.com/attachments/10?open=true" width="480"></video>

This version updates the Active911 integration, letting you select which response buttons indicate that a firefighter should be added to the call. It also corrects the timezone of timestamps imported from Active911, and adds the alert details to the call description when linking an Active911 alert.

# November 2024

## Fire Station Desktop

<p class="callout info">Rolled out to Active911 Beta customers on November 1st, 2024.</p>

### General

- Added improved net code support for handling database connection errors.

### Active911 Beta

- Fixed a bug when no firefighters match the alert responses.
- Fixed a bug where the alert "details" were not appearing.
- Converted the alert times and response times to the timezone of the computer running Fire Station.

# September 2024

---

## Fire Station Desktop

<p class="callout info">Rolled out September 5th, 2024</p>

### Active911 Integration Beta

Link devices to personnel and copy alert information to quick calls. Requires the Incident Reporting Module and CDH.

<p class="callout info">If you are interested in participating in beta testing this feature, please reach out to <sales@firestationsoftware.com></p>

### Sign in to Auxiliary Databases

Sign in to alternate databases to review data migrations during onboarding.

### Reauthorize Device Credentials

Device registrations for Fire Station Desktop expire after a year. You can now reauthorize your devices after the registration expires by signing in again with your FSSID.

### Other Changes

- Enhanced the loading screen after signing in

---

## Fire Station+

<p class="callout info">Rolled out September 5th, 2024</p>

### Incident Reports Beta

Collect information on scene with a new Android application. Enter NFIRS reports quicker with the online report form. Requires the Incident Reporting Module and CDH.

<p class="callout info">If you are interested in participating in beta testing this feature, please reach out to <sales@firestationsoftware.com></p>

# June 2024 (Summer 2024)

## Fire Station+

<p class="callout info">Rollout Date: June 28th, 2024</p>

### Apparatus Checks

#### Bug Fixes

- Fixed the status of apparatus listed on the switch apparatus page when there is a check in progress **and** no checks have been submitted yet. Previously, under these conditions, the switch apparatus page listed the apparatus as "Never Checked". With this release, such an apparatus now says "Check in Progress".
- On the switch apparatus screen, after clicking the "Show Hidden Apparatus" to view archived apparatus, a new button has been added with the label "Hide Apparatus". Clicking this button hides the archived apparatus, thus bringing you back to the original list of apparatus.

# May 2024 (Spring 2024)

---

## <span dir="ltr">Fire Station Desktop</span>

<span dir="ltr">We are excited to announce the Spring 2024 release of Fire Station Desktop. This release streamlines how your department uses Fire Station Desktop.</span>

<span dir="ltr">The following modules have been updated as part of this release:</span>

---

### Personnel Module


#### Enhanced Personnel List Sorting

<table border="1" id="bkmrk-the-personnel-list-n" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 25%;"></col><col style="width: 25%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">The personnel list now sorts using the number and name alphabetically.  
  
Previously, the personnel were sorted purely alphabetically. This did not take numbering into account.

</td><td style="border-style: none; vertical-align: middle;">[![1-personnel-before.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/1-personnel-before.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/1-personnel-before.png)

Before

</td><td style="border-style: none;">[![2-personnel-after.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/2-personnel-after.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/2-personnel-after.png)After

</td></tr></tbody></table>


#### Carrier Support for Cricket Wireless

<table border="1" id="bkmrk-cricket-wireless-has" style="border-collapse: collapse; width: 100%; height: 29.7969px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr style="height: 29.7969px;"><td style="border-style: none; height: 29.7969px;">[![3-select-cricket.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/3-select-cricket.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/3-select-cricket.png)

[![4-notifications.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/4-notifications.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/4-notifications.png)

</td><td style="height: 29.7969px; border-style: none; vertical-align: middle;">Cricket Wireless has been added as a mobile carrier option when entering a mobile phone number.

When enabling notifications, the personnel's Cricket Wireless number can be selected to send notifications via SMS text messages.

<p class="callout info">For a full list of mobile carrier emails, see the Fire Station Desktop documentation on Notification Text Messages ([link](https://docs.firestationsoftware.com/link/27)).</p>

</td></tr></tbody></table>


#### <span dir="ltr">Improved Personnel Certification Sorting</span>

<table border="1" id="bkmrk-the-personnel-certif" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">The personnel certification list now includes the certification group and sorts by certification group.</td><td style="border-style: none;">[![5-certificates.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/5-certificates.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/5-certificates.png)

</td></tr></tbody></table>

---

### Incident Reporting Module

#### 9-Digit Incident Number Support

<table border="1" id="bkmrk-%C2%A0-quick-calls-now-su" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">[![6-incident-numbering.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/6-incident-numbering.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/6-incident-numbering.png)

[![7-auto-incident-numbering.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/7-auto-incident-numbering.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/7-auto-incident-numbering.png)

</td><td style="border-style: none; vertical-align: middle;">Quick calls now support entering incident numbers up to 9-digits long. 9-digit support is also available when using automatic incident numbering.

<p class="callout info">You must enable this options from the Admin menu before it is available. See the Fire Station Desktop documentation for more information ([link](https://docs.firestationsoftware.com/link/65#bkmrk-incident-number-leng)).</p>

</td></tr></tbody></table>

#### Support for ZIP Codes with Leading Zeros

<table border="1" id="bkmrk-entering-zip-codes-w" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 40%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">Entering ZIP codes with leading zeros is now supported on quick calls and NFIRS calls. The leading zero is preserved when running the NFIRS 5.0 report.</td><td style="border-style: none; vertical-align: middle;">[![8-zip-code.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/8-zip-code.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/8-zip-code.png)

[![9-zip-code-nfirs.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/9-zip-code-nfirs.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/9-zip-code-nfirs.png)

</td></tr></tbody></table>


#### Bug Fixes

- When using the address on the NFIRS-8 (Wildland Fire) module instead of the address on the NFIRS-1 (Basic) module, the NFIRS 5.0 report no longer includes a blank 1010 (Incident Address) transaction in the generated file. This prevents parsing errors when submitting your NFIRS 5.0 report.
- Factors Contributing to Ignition and Human Factors Contributing are now copied between the NFIRS-2 (Fire) and NFIRS-8 (Wildland Fire) modules. Fire Suppression Factors are also copied <u dir="ltr">if the other module does not already have Fire Supporession Factors selected</u>. Previously, selecting Factors Contributing to Ignition and Human Factors Contributing on the NFIRS-8 (Wildland Fire) module would clear the factors selected on the NFIRS-2 (Fire) module. This has been fixed.
- Layout improvements were made to the NFIRS-9/10 (Apparatus/Personnel) module to show all form controls when editing a NFIRS call.

---

### PPE Module

#### Support for Entering Generic PPE Inspections

<table border="1" id="bkmrk-%C2%A0-you-can-now-enter-" style="border-collapse: collapse; width: 100%; height: 28.7969px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr style="height: 28.7969px;"><td style="border-style: none; vertical-align: middle; height: 28.7969px;">[![10-generic-ppe-inspection.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/10-generic-ppe-inspection.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/10-generic-ppe-inspection.png)

[![11-inspection-report.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/11-inspection-report.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/11-inspection-report.png)

</td><td style="border-style: none; vertical-align: middle; height: 28.7969px;">You can now enter inspections for PPE items that do not use the built in types. When running the PPE report, if inspection data is included, generic inspections now appear.</td></tr></tbody></table>

---

### SCBA Module

#### New Model Number Field

<table border="1" id="bkmrk-the-model-number-fie" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">The model number field has been added to SCBA records.</td><td style="border-style: none; vertical-align: middle;">[![12-model-number.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/12-model-number.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/12-model-number.png)

</td></tr></tbody></table>

#### New Re-Inspection Date Shortcuts

<table border="1" id="bkmrk-%C2%A0-shortcuts-for-sele" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">[![13-year-shortcuts.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/13-year-shortcuts.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/13-year-shortcuts.png)

[![14-year-shortcuts-2.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/14-year-shortcuts-2.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/14-year-shortcuts-2.png)

</td><td style="border-style: none; vertical-align: middle;">Shortcuts for selecting a date 10 years and 15 years from today has been added when entering SCBA inspections. These shortcuts are also available when adding multiple inspections at once.</td></tr></tbody></table>

---

### Training Module

#### Total Number of Attendees Added to Training Report

<table border="1" id="bkmrk-the-training-report-" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">The training report now includes the total number of personnel that attended at least one training event in the selected reporting period.</td><td style="border-style: none; vertical-align: middle;">[![15-training-report.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/15-training-report.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/15-training-report.png)

</td></tr></tbody></table>

---

### Application Settings

#### Improvements to Notification Setup

<table border="1" id="bkmrk-the-notification-con" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">[![16-notification-settings.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/16-notification-settings.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/16-notification-settings.png)

</td><td style="border-style: none; vertical-align: middle;">The notification configuration screen has been updated to use radio buttons, instead of a checkbox, when enabling apparatus check or expired item notifications. This removes the ambiguity of the older UI.</td></tr></tbody></table>

---

### Additional Changes

- If you sign in to multiple departments using Fire Station Desktop, the list of departments is now alphabetized.
- To avoid unnecessary errors, it is no longer possible to register your device for a department with an expired license.

---

## Fire Station+

We are excited to introduce the Spring 2024 release of Apparatus Checks for Fire Station+. This release includes a number of changes that make Apparatus Checks easier to use.

---

### Apparatus Checks

#### Inventory Item Yes/No Option

<table border="1" id="bkmrk-you-may-now-enable-%22" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">You may now enable "Yes" and "No" buttons instead of a checkbox when checking compartments.

When this option is enabled, "Yes" and "No" buttons are displayed for each inventory item in place of the checkbox. You may enter problems on items marked as "Yes" or on items marked as "No".

<p class="callout info">For more information, review the documentation ([link](https://docs.firestationsoftware.com/link/66#bkmrk-enable-yes%2Fno-button)).</p>

</td><td style="border-style: none; vertical-align: middle;">[![17-yes-no-checkbox.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/17-yes-no-checkbox.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/17-yes-no-checkbox.png)

</td></tr></tbody></table>

#### Disable All Items to be Checked

<table border="1" id="bkmrk-you-can-now-disable-" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">[![2-submit-check.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/6pP2-submit-check.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/6pP2-submit-check.png)

</td><td style="border-style: none; vertical-align: middle;">You can now disable the requirement that all items must be checked to submit the apparatus check.

<p class="callout info">For more information, review the documentation ([link](https://docs.firestationsoftware.com/link/66#bkmrk-disable-%22all-items-c)).</p>

</td></tr></tbody></table>

#### Improvements to Saving Apparatus Checks

<table border="1" id="bkmrk-when-running-an-appa" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-style: none; vertical-align: middle;">When running an apparatus check you now *must* click the save button after making changes to the page you are on. This applies to the checklist and any compartment pages. The save button turns from green to blue when a pending change is ready to be saved.

If you have a pending change and try to open a different page, or close the browser window, a warning appears to verify that you want to leave the page without saving and discard the changes.

</td><td style="border-style: none; vertical-align: middle;">[![18-save-warning.png](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/scaled-1680-/18-save-warning.png)](https://docs.firestationsoftware.com/uploads/images/gallery/2024-09/18-save-warning.png)

</td></tr></tbody></table>

---

### Bug Fixes

- The date and time that an apparatus check was submitted is now displayed correctly when viewing the completed checks in Fire Station Desktop. Previously the time was changed to UTC time. This applies to apparatus checks submitted after the Spring 2024 release **only**.

# January 2024

## Fire Station+

<p class="callout info">Rollout Date: January 5th – 11th</p>

### Apparatus Checks

#### General

- Refactored the entire user interface to bring it in line with the Department Hub
- Improved the user experience when running the app on tablet devices

#### Apparatus Management Layout

- Added layout to view all apparatus in a list and quickly switch between them
- Apparatus check status is visible at all times
- Added per-apparatus settings for days-between-checks to drive the status indicator
- Added menu shortcuts to create new apparatus records

#### Apparatus Management – Check History Page

- Added new page to view all checks for an apparatus
- A new check can be quickly launched for an apparatus
- A warning appears when a check is currently in progress for the apparatus

#### Apparatus Management – Checklist Page

- Added new page to configure the apparatus checklist

#### Apparatus Management – Inventory

- Added a new page to explore the compartment and item configuration for an apparatus
- Added a new page to edit and sort compartments and items

#### Apparatus Management – Apparatus Details

- Added a new page to edit apparatus details
- A picture of the apparatus can be uploaded and viewed in-app
- Apparatus can now be removed from the app

#### Apparatus Checks Page

- Streamlined the check process
- Added support for viewing compartment and item photos during checks
- Added better control for editing and deleting all apparatus problems on a single page
- Streamlined the check assignment and participation controls
- If a non-assigned member participates in the check, they will automatically be included on the participation screen

# 2023

# November 2023 (Fall 2023)

---

## Stage 1

<p class="callout info">Rollout Date: November 13th, 2023</p>

### Department Hub

#### General

- Rebuilt the entire user interface to improve navigation and provide consistency across all apps going forward
- Improved security for authentication and app access
- Added improved user profile (FSSID) editing, and added ability to upload a profile photo
- Added department switching option to the user menu to streamline multiple department management
- Added dedicated app switcher and launcher to quickly switch between apps

#### Accept Invitation Page

- Streamlined the invitation process for new members with an FSSID vs new members without one

#### Home Page

- Added a new Home page to summarize the department’s status and configuration settings
- Added ability to edit department information, including updating the department logo

#### License Page

- Added new License page to view the current department license

#### Members Page

- Added new standalone page for enhanced member searching
- Added new member detail page with streamlined interface for common tasks (i.e. Send Password Reset, Remove Member, Update Permissions, Link Member to Fire Station Firefighter)

#### Invitations Page

- Added a new standalone page for managing department invitations
- All invitations are now visible, whether they are pending, expired or accepted
- Invitations can now be resent and if they are expired, the expiration will be moved forward
- Invitation can now be deleted before they are accepted

#### Fire Station+ App Compatibility

- Updated Apparatus Checks authentication to use the new login user interface

---

## Stage 2

<p class="callout info">Rollout Date: November 15th - December 15th</p>

### Department Hub

#### Fire Station Install Page

- Added a new page to download the installer
- Added installation and update instructions
- Added a feature to email the installer to people 
    - If they are not a member, they will be invited to the department
- Added permissions for allowing members to install and register Fire Station on their devices

#### Fire Station Devices

- Added a new page to look through registered devices for the department
- Added a new page to manage the software and configuration settings for a single registered device

#### Fire Station Settings

- Added a new page to view Fire Station configuration settings
- Added a feature to allow department managers to disable automatic software updates and pick when to distribute the software changes
- Added a feature to make policy changes (i.e. Enforce FSSID Sign In)
- Added a feature to allow department managers to change which device is running notification services

#### Fire Station+ Settings

- Added a new page to view Fire Station+ configuration settings
- Added device and browser compatibility list for Fire Station+ apps

### Fire Station Setup

#### General

- Added new setup program for registering devices and installing Fire Station
- Department files are now separated into individual folders to prevent issues with multiple department management

#### Register &amp; Install Page

- Can install updates directly from the Department Hub
- Added screens to configure and test self-hosted database connection information 
    - Can detect when settings are broken and need to be fixed
- Streamlined controls for enabling the notification services on the device

### Fire Station Desktop

#### Sign In Page

- Added new sign in page that allows FSSID sign in
- Added department switching page to streamline multiple department management 
    - Added shortcuts to register the device for new departments and remove a registered device
- Added Fire Station+ shortcuts to launch apps (i.e. Department Hub, Apparatus Checks) 
    - The launcher will sign in with your currently selected department

#### Manage Personnel Page

- Added new tab (FSSID) for admins to link firefighters to their FSSID in the Department Hub
- Added shortcut to send department hub member invitations 
    - Invitation is sent directly from Fire Station Desktop instead of going through the Department Hub

Home Page Menu

- Made the “Check for Updates” feature always accessible in Fire Station Desktop in favor of disabling automatic updates in the Department Hub

### Bugfixes

- Fixed expired license message so that it does not refer to non-demo licenses as demo licenses
- Fixed issue where the Basic Module address was included in the NFIRS file when Wildland Fire Module address was present
- When NFIRS file is generated, Human Factors Involved on the Fire Module now defaults to “N” when no option is selected
- Fixed issue where Wildland Fire Property Ownership did not load selections correctly when editing 
    - Fixed validation related to property ownership (NFIRS 5.0 Relational Edit 44)
- Fixed issue where Mobile Property Involved dropdown was hidden by other form elements in the Fire Module
- Fixed NFIRS Relational Edit 97 on the NFIRS-5 (Fire Service Casualty) module
- When exporting NFIRS 5.0 reports with the NFIRS-4 (Civilian Casualty) module, when block M2 (General Location at Time of Injury) is set to “1 In area of origin” the NFIRS 5.0 report included “-1” in the Story At Start of Incident and Story When Injury Occurred fields of the Civilian Fire Casualty Transaction (Type 1400). This has been corrected to include blank values instead of “-1”.
- Updated the layout of block F1, F2, and F3 of the NFIRS-2 (Fire) module to line up the fields
- Updated block F1 (Equipment Involved in Ignition) of the NFIRS-2 (Fire) module to require “None” to be selected or an option to be selected
- Updated block H1 (Mobile Property Involved) of the NFIRS-2 (Fire) module to require “None” to be selected or an option to be selected
- Implemented validation on NFIRS-1 (Basic) module Person Involved and Owner that requires phone numbers to be at least 10 characters for departments using OFIRMS
- Fixed NFIRS Relational Edit 17 on the NFIRS-9/10 (Personnel and Apparatus) module
- Fixed NFIRS Relational Edit 142 on the NFIRS-11 (Arson) Juvenile Firesetter module
- Fixed NFIRS Relational Edit 58 on the NFIRS-2 (Fire) module
- Updated the NFIRS 5.0 Report to exclude NFIRS-4 (Civilian Casualty) transactions when the Incident Typer is greater than the 100 series, in accordance with NFIRS Relational Edit 35
- When using OFIRMS, added additional validation for Human Factors Involved for Incident Type 140
- Added validation rule to handle NFIRS Relational Edit 35 when using OFIRMS on the NFIRS-1 (Basic) Continued module’s civilian injury and death counts
- Fixed issue where spaces in the training event type, subject or instructor could cause events to be hidden
- Fixed an issue where updating was blocked when the license was expired
- Updated the NFIRS report to generate dates/times (i.e. alarm time) with 00 for seconds if it is left blank in the form to avoid validation errors in OFIRMS
- Fixed a bug where department logos were sometimes not display due to the app’s internal naming of the file
- When using OFIRMS, added additional validation to not allow the arrival time for Incident Type 611
- Fixed a bug in the Yearly training report where table headers on subsequent pages were not starting with the selected month
- Fixed a bug where editing a training event could sometimes reset the event hours to 0