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Manage Personnel

Invitations

You need Department Manager permissions to make these changes

Invite People to Your Department

You can invite new members to your department by sending an invitation.

  1. On a browser, go to https://hub.firestationsoftware.com. You may need to sign in.
  2. In the left menu click Invitations in the Personnel section.
  3. Click "Invite Member" 
    • Alternatively, click the "Invite" shortcut in the top bar.
  4. Enter one or more email addresses, check off the permissions you want to assign, and click "Send Invitation".

Invitation links last for 7 days. Invitations can be resent, even if they have expired, and the expiration will be extended to 7 days from the update.

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If you have Cloud Data Hosting, you can send invitations by selecting a Fire Station firefighter. The firefighter must be active, have an email, and not be linked to an FSSID.

Resend or Delete Invitations

Unaccepted invitations are listed in the Pending Invitations. To resend an invitation, click the "Resend" button on the right, and to delete an invitation, click the "X" circle icon on the left.

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Department Members

You need Department Manager permissions to make these changes

Managers can browse the list of members and search for them by name or email. To manage a member, click one of the rows in the search results.

View a Department Member

  1. On a browser, go to https://hub.firestationsoftware.com. You may need to sign in.
  2. In the left menu click Members in the Personnel section.
  3. Use the search box to filter by name or email.
  4. When you have found the person you are looking for, click in their row to view their detailed information.

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Reset a Member PasswordsPassword

  1. Follow the steps above to findview a department member.
  2. Click "Send Password Reset" under the name of the member.

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Remove a Member From Your Department

  1. Follow the steps above to findview a department member.
  2. Click "Remove Member" under the name of the member.

When a member is removed, they will still have their FSSID, but they will not be able to access your department the next time they sign in. If they are currently signed in, they will still be able to access your department until they sign out, or their session expires.

In Fire Station desktop, personnel information is saved in firefighter records.


You

Formust departmentslink usinga Cloud Data Hosting (CDH), some Fire Station+ apps, such as Apparatus Checks, require this personnel information to be linkedfirefighter to a member beforein theyorder canto use the app.Apparatus ToChecks linkand aIncident memberReports to a firefighter:apps.

  1. NavigateFollow the steps above to theview member'sa detail page.member.
  2. Click Edit inIn the Fire Station Firefighter section.section, click the "Edit" button on the right.
  3. Search the firefighters by name or FDID,department ID, select the personnel recordone, and click Save."Save"


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Note for Self-Hosted Departments:


If you use a self-hosted, Microsoft Access database for yourFire database,Station, the Department Hub cannot be used to link membersa firefighter to firefightersa since it has no connection to your database.member. Instead, you must uselink to a department member from menus in Fire Station desktop to search for department members and link them to personnel.

This feature will be available once the Stage 2 changes are rolled out to your department.


Desktop.

Manage Member Permissions

  1. Follow the steps above to findview a department member.
  2. Scroll down toIn the Permissions section andsection, click the "Manage" button on the right.
  3. Toggle any permissions on or off and click "Save".

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The permissions you see in the list depend on the software features that are licensed to your department.department

Reset a Member Password

To reset a member's password:

  1. Navigate to the member's detail page.
  2. Click Send Password Reset below the name of the member.


The email will be automatically sent.



Remove a Member from the Department

To remove a member:

  1. Navigate to the member's detail page.
  2. Click Remove Member below the name of the member.


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