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You can receive text message notifications from Fire Station when configuring notification groups. To do this, enter the phone number as an email address specifically formatted for your mobile carrier. Enter your phone number in the following format: <10 Dig...

The Sign In page is the first window you see after launching Fire Station Desktop. You must sign in using your FSSID or a Fire Station Desktop User before accessing your department's Fire Station data. Sign In with Your FSSID If your department requires an F...

Personnel records in may be linked to an FSSID. Once linked, this person may use their FSSID password to sign in to Fire Station Desktop. Follow these instructions to link an FSSID to personnel using Fire Station Desktop. If your department uses Cloud Data H...

Fire Station Desktop receives updates from your Department Hub.You will be notified of updates after signing in to Fire Station through a pop-up window. Summary: Click "Check for Updates" while using Fire Station to install updates. Checking Your Software Ve...

Fire Station Desktop Rolled out September 5th, 2024 Active911 Integration Beta Link devices to personnel and copy alert information to quick calls. Requires the Incident Reporting Module and CDH. If you are interested in participating in beta testing thi...

Create Your FSSID In order to use Fire Station+, you need a Fire Station Software ID (FSSID). If you do not have one, please ask your department administrator to send you an invitation or reach out to us at  support@firestationsoftware.com. If you are a new ...

Reset Your Password You can reset your password from the sign in screen. On a browser, go to https://hub.firestationsoftware.com. Click "Sign In". At the bottom of the page, click the link next to the text Forgot Your Password? Enter the email address u...

You need Department Manager permissions to make these changes On a browser, go to https://hub.firestationsoftware.com and sign in. In the Details section of the home page, click the "Edit" button. Change your department's information and click "Save"

This article provides a summary of the security requirements necessary when using any of the Fire Station+ products (such as the Department Hub). Domains and IP Addresses The following domains used by Fire Station+ hub.firestationsoftware.com id.firestat...

Invitations You need Department Manager permissions to make these changes Invite People to Your Department You can invite new members to your department by sending an invitation. On a browser, go to https://hub.firestationsoftware.com. You may need to si...

You need Department Manager permissions to make these changes Configure Software Updates You can choose the version of Fire Station Desktop that you want your department members to install, or you can choose to let them install the latest version as soon as ...

Download the Installer You need Department Manager or Install Fire Station permissions to install Fire Station Desktop. The first time you install Fire Station Desktop, you need to download the installer from the Department Hub. On a browser, go to https:...

Summary Apparatus Checks for Fire Station+ is a web-based application optimized for tablet and mobile devices. It provides a streamlined interface so you can quickly walk around and complete a check with a portable device and submit the results to Fire Stat...

You need Apparatus Manager permissions to make these changes On a browser, go to https://apparatus-checks.platform.firestationsoftware.com/select-apparatus. You may need to sign in. Click the "New Apparatus" button. Fill out the form and click the "Save" ...

View an Apparatus You need Apparatus Manager, Apparatus Checks Coordinator, or Apparatus Checks Participant permissions to view an apparatus. On a browser, go to https://apparatus-checks.platform.firestationsoftware.com/select-apparatus. You may need to si...

Watch this video for an overview of how to manage your apparatus inventory in Fire Station and Fire Station+. Saving Changes You need Apparatus Manager permissions to make these changes. You can set up and configure compartments and items stored on an app...

Saving Changes You need Apparatus Manager permissions to make these changes. You can pick the questions that appear on the checklist when conducting an apparatus check. You can also add custom items to the checklist. On a browser, go to https://apparatus-...

View a Check Report You need Apparatus Manager, Apparatus Checks Coordinator, or Apparatus Checks Participant permissions to view apparatus check history and reports. You can pick the questions that appear on the checklist when conducting an apparatus check....

Start a Check You must have Apparatus Checks Coordinator permissions to start a new check. After you configure your apparatus, you can conduct a check for it. On a browser, go to https://apparatus-checks.platform.firestationsoftware.com/select-apparatus. ...

Apparatus Check Notifications Apparatus check notifications are sent from Fire Station+ immediately when checks are submitted. The recipients of these emails are configured from the Fire Station Desktop application. Apparatus Check Completed Notification ...