March 11th, 2026
This release includes new reports, new features, and several bug fixes across Fire Station Online.
EMS Data from Quick Calls in NERIS
The EMS informationtab entered onfrom Quick Calls is now carriedavailable overfor whenuse the call is added to NERIS. This means EMS data captured during initial dispatch no longer needs to be re-entered manually on thein NERIS call.calls.
Calls At Location Report
A newThe Calls At Location report is now available in Fire Station Online. This report allows you to view all calls that occurred at a specific location, with support for geo-filtering using coordinates on NERIS calls.
Incident Type Report
A newThe Incident Type report is now available, allowing you to generate reports broken down by incident type.
System Notice for Daily Message
Fire Station staff can now push a global system notice to all departments. When active, the notice is prepended to the existing Daily Message shown when Desktop users sign in. When the notice is removed, the original Daily Message is restored. The notice is also displayed on the Fire Station Online home page and as a banner on the public website.
Trial Sign Up Page Improvements
The trial sign up page has been updated: the Name field has been renamed to Fire Department Name for clarity, and new trial accounts now receive the latest generally available version of Fire Station Desktop rather than the latest pre-release version.
Active911 Settings Documentation
The documentation for Active911 settings has been updated with clearer explanations of how Attending Responses and NERIS Unit Responses work, including the differences in how timestamps and personnel data are recorded.
Bug Fixes
Active911 Settings Page Errors
Fixed two issues on the Active911 Settings page. The first was a "No Save Context Available" error that appeared when opening the settings page. The second was the Alerts tab getting stuck on "Pending" when reloading alerts. The Alerts tab fix also resolves a broader issue where progress and completion updates for background tasks were not being delivered to the browser.
Units & Location Not Syncing on Converted Calls
Fixed a bug where setting a location on the Basic tab or entering units on the Units tab of a converted Quick Call or NFIRS call was not syncing those changes to the Dispatch tab.
Payroll Report Error
Fixed an error that caused the Payroll PDF report to fail for certain departments with a database error. The report now generates correctly for all departments.
Location Search Coordinate Detection
Fixed a bug where street addresses containing multiple numbers (e.g., "1051108 192nd6th Ave NE"Ave") were incorrectly detected as GPS coordinates in the location search. The coordinate detection now requires decimal points with sufficient precision, preventing false matches on normal street addresses.
Infrastructure
Server Migration
Cloud-hosted database servers have been migrated to Digital Ocean for improved performance and reliability.