What's New
March 11th, 2026
This release includes new reports, new features, and several bug fixes across Fire Station Online.
EMS Data from Quick Calls in NERIS
The EMS tab from Quick Calls is now available for use in NERIS calls.
Calls At Location Report
The Calls At Location report is now available in Fire Station Online. This report allows you to view all calls that occurred at a specific location, with support for geo-filtering using coordinates on NERIS calls.
Incident Type Report
The Incident Type report is now available, allowing you to generate reports broken down by incident type.
Active911 Settings Page Errors
Fixed two issues on the Active911 Settings page. The first was a "No Save Context Available" error that appeared when opening the settings page. The second was the Alerts tab getting stuck on "Pending" when reloading alerts. The Alerts tab fix also resolves a broader issue where progress and completion updates for background tasks were not being delivered to the browser.
Units & Location Not Syncing on Converted Calls
Fixed a bug where setting a location on the Basic tab or entering units on the Units tab of a converted Quick Call or NFIRS call was not syncing those changes to the Dispatch tab.
Payroll Report Error
Fixed an error that caused the Payroll PDF report to fail for certain departments with a database error. The report now generates correctly for all departments.
Location Search Coordinate Detection
Fixed a bug where street addresses containing multiple numbers (e.g., "108 6th Ave") were incorrectly detected as GPS coordinates in the location search. The coordinate detection now requires decimal points with sufficient precision, preventing false matches on normal street addresses.
March 5th, 2026
This release includes new reports and several bug fixes for Fire Station Online Incident Reporting.
Incident Type Report
A new Incident Type Report is now available in Fire Station Online. This report allows you to view a breakdown of incidents by their type over a selected date range, making it easier to analyze call trends and identify patterns in incident activity.
Calls at a Location Report
A new Calls at a Location Report has been added to Fire Station Online. This report allows you to search for a location and view all calls that have occurred at that location. The report supports searching by address, and includes filtering options to narrow results by date range and call type.
Call Saving Reliability Improvements
Significant improvements have been made to the reliability of saving NERIS calls in Fire Station Online. The real-time connection between Fire Station and the server has been reworked to better handle acknowledgments, reconnections, and concurrent edits. These changes address issues where calls could fail to save or edits could be lost under certain conditions.
Location Picker Fix
An issue has been fixed where the location picker on NERIS calls could display an error when selecting a location. This was caused by an issue with address parsing that has been corrected.
Call Loading Failure Fix
A bug has been fixed where certain calls could fail to load due to sparse array corruption in the call merging process. This could occur when editing calls that had been previously saved with certain data patterns, resulting in an error when trying to open the call.
February 16th, 2026
February 3rd, 2026
This release includes the following bug fixes:
Call Attendance Report Percentage
The Call Attendance Report in Fire Station Online has been updated to show the correct percentage in the table. This had previously been broken when we updated this report to sort by the total calls attended.
Before the fix, the report would generate percentages that look like this:
Now, with the fix made, the percentages are correctly placed:
