What's New
December 16th, 2025
This release includes a few enhancements to the NERIS incident reporting process in Fire Station Online.
Updating Address from Active911 Fixed
A fix has been deployed to allow you to update the street number of addresses when importing the address from an Active911 alert.
Ampersand in Active911 Addresses
If there is an ampersand in the address of an alert imported from Active911, and the ampersand is separating two street names, the streets will be imported as cross streets in NERIS now.
Payroll Rate on Non-Emergency Events
In Fire Station Online, the training rate was used insted of the call rate for non-emergency events when running the payroll report. This has been corrected to match the desktop app and use the call rate for non-emergency events.
December 9th, 2025
This release includes various improvements as described below:
Personnel Suffix In NERIS & Reports
Fire Station Online has been updated to show a person's suffix, in their name, while addins someone to a NERIS call:
When printing a NERIS call:
And on various reports, such as the Year Summary Report:
Other Insurance Information for NERIS Calls
A section for Other Insurance Information has been added to the People Involved tab on NERIS calls. This can be used to track insurance information when the incident does not involve vehicles. Car insurance information should still be added to the Vehicles tab, under the Car Insurance Information section.
Water Source In Water/Foam Usage Report Incident Table
The Water/Foam Usage Report has been updated to show water source details from NERIS incidents in the incident row, in addition to the per-water source tables. When water source information is not entered the report remains unchanged except for being in landscape now, to allow for more room in the table.
Trucking Company Mobile Keyboard Fixed
Previously, all the fields in the Trucking Company section of the Vehicles tab of a NERIS call showed the numeric keyboard instead of a full keyboard. This has been fixed.
November 25th, 2025
This release adds support for marking attendees at non-emergency events as Excused so that they still get credit for attending, but there is a record that they did not attend.
Non-Emergency Event Attendee Status
To mark an attendee as excused, click the pencil icon next to the attendee's name while entering or updating a non-emergency event:
This opens the attendee details. A new Status field has been added. You can select Excused or type in any text you wish.
Attendees marked as Excused will appear with a line through their name. The Print page has also been updated to show each attendee's Status, if a value has been entered:
November 18th, 2025
This release adds the Average Response Time Report and contains some small bug fixes.
Average Response Time Report
The Average Response Time Report is now available in Fire Station online. It has been updated to support NERIS calls.
The report has also been updated to include details from the summarized calls. This appears after the first page of the report.
Additional NERIS Unit Validation
When entering NERIS units from Fire Station, the form has been updated to match validation rules that have been added in NERIS.
Bug Fixes
- Fixed personnel appearing that have been deleted or entered in error.
November 11th, 2025
This release adds support for Non-Emergency Events in Fire Station online and includes updates to support changes made in NERIS.
Non-Emergency Events Online
Non-Emergency events may now be managed in Fire Station online. Any non-emergency events entered from the Windows application appear online, and any non-emergency events entered from Fire Station online appear in the Windows application.
New permissions have been added in addition to the Can Edit Non-Emergency Events to allow more control over creating and deleting non-emergency events:
- Can Submit Non-Emergency Events allows someone to create new non-emergency events from Fire Station online.
- Can Edit Non-Emergency Events allows someone to view and edit all non-emergency events that have been entered.
- Please note: In the Windows application, granting this permission allows someone to edit and delete non-emergency events as well. In Fire Station online, granting this permission only allows someone to edit non-emergency events.
- Can Delete Non-Emergency Events allows someone to view and delete any non-emergency in Fire Station online.
Any member of your department that previously had the Can Edit Non-Emergency Events permission has been automatically granted the Can Submit Non-Emergency Events and Can Delete Non-Emergency Events permission, thus enabling all functionality of non-emergency events in Fire Station online.
Printing a non-emergency event is also available online. The styling of this report has been updated to be similar in style to printed NERIS reports, but all the same information is there as in the Windows application. It looks like this online:
Updated Validation for Structure Fire NERIS Calls
In accordance with changes made to NERIS, when all aid on a call is SUPPORT_AID and the direction is GIVEN, if the call is a structure fire the alarm and suppression sections on the Fire tab are no longer required. Previously, as a workaround, selecting Not Applicable in the Presence field was required. Fire Station has been updated to no longer show the Required label on sections that aren't required after the NERIS update.
Fire Station will still show an error when validating a NERIS call for structure fires where there is no aid, or not all the aid is support aid given.
EMS Option for Non-FD Aid
A new option for EMS has been added when specifying the type of Non-FD on the NERIS Basic tab. This option should only be used if your department does not provide patient care or transport and EMS aid was received.
October 28th, 2025
This release adds new functionality to the Fire Station online NERIS Incident Reporting module.
NERIS No Activity Reports
You may now submit No Activity Reports to NERIS directly from Fire Station. Users with the Manage NERIS No Activity Reports permission, which is also new, can create and delete No Activity Reports.
This permission has been enabled automatically for all people with the Can Manage Settings permission.
Turning this permission on allows you to access the new NERIS No Activity Reports page in the Incident Reporting menu.
Accessing this link will take you to the new No Activity Reports page. You will see a list of No Activity Reports that have been previously submitted. Clicking the Submit a No Activity Report button allows you to send new reports to NERIS. Clicking the Delete Report button allows you to delete the No Activity Report in both NERIS and Fire Station.
Release Notes in Fire Station
Similar to how the Windows application worked, there is now a What's New? page available in the main menu (right beneath the Home page link). This page shows the latest release notes and will be constantly updated as Fire Station is updated.
Improvements While Editing NERIS Units
The Type dropdown used to create/update NERIS units from Fire Station has been updated to include more details to help you select the correct option:
When a value is selected, details about the selected type are shown:
And, lastly, the Type displayed on the station details has been updated to show the value matching the dropdown in the modal:
Include in Payroll Configuration
It is now possible to disable the Include in Payroll field when adding personnel to a NERIS call. Previously this was enabled for all departments. A new option on the Other tab of the NERIS Settings page has been added to control this field:
If you have never used the Include in Payroll field, this option will be set to No and you will no longer see the field. If you have used this field before, this option will be set to Yes and you will continue to see the field. You may always come back to these settings to enable or disable the Include in Payroll field as needed.
If you set Show Include in Payroll to No, all personnel will be included in the payroll report regardless of the previously selected value in Include in Payroll; however, disabling the field does not delete any previously entered values. If you re-enable the field, any previously selected options will be retained.
Updated Tactic Timestamps Layout
The layout of the Tactic Timestamps section of NERIS calls has been updated to look like this:
When printing a NERIS call with tactic timestamps, the timestamp layout has also been updated to match.
Leading Zeros in Dispatch Center IDs
A bug has been corrected that prevented entering leading zeroes in the default Dispatch Center ID that is configured under the Other tab on the NERIS Settings page.
Errors Printing NERIS Incidents After Deleting Apparatus
An error has been fixed where printing a NERIS call that included an apparatus that is now deleted failed.
October 14th, 2025
This deployment introduces small changes and bug-fixes to the NERIS sign-in process.
Default NERIS Environment - Fixed
An issue was found during the initial NERIS setup process where the credentials entered were incorrect. It was found that the NERIS testing environment was being used instead of the live NERIS production environment. This release corrects the issue so that the correct NERIS environment is used.
NERIS Sign In Screen Improvements
The NERIS sign in screen that you see during the initial NERIS setup process has been updated to improve clarity and error handling.
The old sign-in screen looked like this:
The new sign-in screen looks like this:
The purpose for this change was to make it more obvious that you are entering your NERIS username and password, not your FSSID credentials. There's also a link to the password reset page that NERIS has added, making it easier to recover your NERIS password from Fire Station.
We've also corrected an issue where an unexpected error was displayed when the incorrect username or password was entered. Errors during the sign-in process now appear above the sign in button.































