What's New

This release adds support for Non-Emergency Events in Fire Station online and includes updates to support changes made in NERIS.

Non-Emergency Events Online

Non-Emergency events may now be managed in Fire Station online. Any non-emergency events entered from the Windows application appear online, and any non-emergency events entered from Fire Station online appear in the Windows application.

New permissions have been added in addition to the Can Edit Non-Emergency Events to allow more control over creating and deleting non-emergency events:

• Can Submit Non-Emergency Events allows someone to create new non-emergency events from Fire Station online.
• Can Edit Non-Emergency Events allows someone to view and edit all non-emergency events that have been entered.
  • Please note: In the Windows application, granting this permission allows someone to edit and delete non-emergency events as well. In Fire Station online, granting this permission only allows someone to edit non-emergency events.
• Can Delete Non-Emergency Events allows someone to view and delete any non-emergency in Fire Station online.

Any member of your department that previously had the Can Edit Non-Emergency Events permission has been automatically granted the Can Submit Non-Emergency Events and Can Delete Non-Emergency Events permission, thus enabling all functionality of non-emergency events in Fire Station online.

Printing a non-emergency event is also available online. The styling of this report has been updated to be similar in style to printed NERIS reports, but all the same information is there as in the Windows application. It looks like this online:

Updated Validation for Structure Fire NERIS Calls

In accordance with changes made to NERIS, when all aid on a call is SUPPORT_AID and the direction is GIVEN, if the call is a structure fire the alarm and suppression sections on the Fire tab are no longer required. Previously, as a workaround, selecting Not Applicable in the Presence field was required. Fire Station has been updated to no longer show the Required label on sections that aren't required after the NERIS update.

Fire Station will still show an error when validating a NERIS call for structure fires where there is no aid, or not all the aid is support aid given.

EMS Option for Non-FD Aid

A new option for EMS has been added when specifying the type of Non-FD on the NERIS Basic tab. This option should only be used if your department does not provide patient care or transport and EMS aid was received.

This release adds new functionality to the Fire Station online NERIS Incident Reporting module.

NERIS No Activity Reports

You may now submit No Activity Reports to NERIS directly from Fire Station. Users with the Manage NERIS No Activity Reports permission, which is also new, can create and delete No Activity Reports.

This permission has been enabled automatically for all people with the Can Manage Settings permission.

Turning this permission on allows you to access the new NERIS No Activity Reports page in the Incident Reporting menu.

Accessing this link will take you to the new No Activity Reports page. You will see a list of No Activity Reports that have been previously submitted. Clicking the Submit a No Activity Report button allows you to send new reports to NERIS. Clicking the Delete Report button allows you to delete the No Activity Report in both NERIS and Fire Station.

Release Notes in Fire Station

Similar to how the Windows application worked, there is now a What's New? page available in the main menu (right beneath the Home page link). This page shows the latest release notes and will be constantly updated as Fire Station is updated.

Improvements While Editing NERIS Units

The Type dropdown used to create/update NERIS units from Fire Station has been updated to include more details to help you select the correct option:

When a value is selected, details about the selected type are shown:

And, lastly, the Type displayed on the station details has been updated to show the value matching the dropdown in the modal:

Include in Payroll Configuration

It is now possible to disable the Include in Payroll field when adding personnel to a NERIS call. Previously this was enabled for all departments. A new option on the Other tab of the NERIS Settings page has been added to control this field:

If you have never used the Include in Payroll field, this option will be set to No and you will no longer see the field. If you have used this field before, this option will be set to Yes and you will continue to see the field. You may always come back to these settings to enable or disable the Include in Payroll field as needed.

If you set Show Include in Payroll to No, all personnel will be included in the payroll report regardless of the previously selected value in Include in Payroll; however, disabling the field does not delete any previously entered values. If you re-enable the field, any previously selected options will be retained.

Updated Tactic Timestamps Layout

The layout of the Tactic Timestamps section of NERIS calls has been updated to look like this:

When printing a NERIS call with tactic timestamps, the timestamp layout has also been updated to match.

Leading Zeros in Dispatch Center IDs

A bug has been corrected that prevented entering leading zeroes in the default Dispatch Center ID that is configured under the Other tab on the NERIS Settings page.

Errors Printing NERIS Incidents After Deleting Apparatus

An error has been fixed where printing a NERIS call that included an apparatus that is now deleted failed.

This deployment introduces small changes and bug-fixes to the NERIS sign-in process.

Default NERIS Environment - Fixed

An issue was found during the initial NERIS setup process where the credentials entered were incorrect. It was found that the NERIS testing environment was being used instead of the live NERIS production environment. This release corrects the issue so that the correct NERIS environment is used.

NERIS Sign In Screen Improvements

The NERIS sign in screen that you see during the initial NERIS setup process has been updated to improve clarity and error handling.

The old sign-in screen looked like this:

The new sign-in screen looks like this:

The purpose for this change was to make it more obvious that you are entering your NERIS username and password, not your FSSID credentials. There's also a link to the password reset page that NERIS has added, making it easier to recover your NERIS password from Fire Station.

We've also corrected an issue where an unexpected error was displayed when the incorrect username or password was entered. Errors during the sign-in process now appear above the sign in button.

Improvements and new features for Fire Station's online NERIS Incident Reporting module are being deployed on Monday, October 13th, 2025. These changes are available automatically, without installing any updates.

Errors When Saving NERIS Calls - Fixed

We have received various reports of errors happening when editing NERIS calls. The source of these errors have been tracked down to periodic and temporary network re-connections. We have corrected the issue and have deployed the changes required to fix these problems. If your department continues to see errors while editing NERIS calls, please continue to reach out to our support team for help.

Improved Map Editing

The map that you see while entering a NERIS call location has been updated to fix errors occurring when moving the pin from a previously selected location. We continue to support entering exact GPS coordinates, what3words addresses, and street addresses. You may also choose a call location by clicking a point on the map.

This is the old map editor:

This is the updated map editor:

NERIS Submission to Fire Recovery USA

With this release, we now have early support for submitting NERIS calls to Fire Recovery USA. This feature is enabled if your department has previously submitted NFIRS calls to Fire Recovery USA in the Windows application.

The first time you submit a NERIS call to Fire Recovery USA you will be guided through the necessary setup process.

If you encounter any issues during the submission process, or if you need help submitting NERIS calls to Fire Recovery USA, please reach out to our support team.