Search Results

This release fixes the Expired Items Notification Service and the Apparatus Checks Notification Service that fail to start in versions 4.12.0.0 and 4.12.0.1. If you see the following error message when signing into Fire Station, and you have updated to Versio...

Improvements and new features for Fire Station's online NERIS Incident Reporting module are being deployed on Monday, October 13th, 2025. These changes are available automatically, without installing any updates. Errors When Saving NERIS Calls - Fixed We h...

This deployment introduces small changes and bug-fixes to the NERIS sign-in process. Default NERIS Environment - Fixed An issue was found during the initial NERIS setup process where the credentials entered were incorrect. It was found that the NERIS testi...

This release adds new functionality to the Fire Station online NERIS Incident Reporting module. NERIS No Activity Reports You may now submit No Activity Reports to NERIS directly from Fire Station. Users with the Manage NERIS No Activity Reports permission...

March 11th, 2026 March 5th, 2026 February 16th, 2026 February 3rd, 2026

This release adds support for Non-Emergency Events in Fire Station online and includes updates to support changes made in NERIS. Non-Emergency Events Online Non-Emergency events may now be managed in Fire Station online. Any non-emergency events entered fr...

This release adds the Average Response Time Report and contains some small bug fixes. Average Response Time Report The Average Response Time Report is now available in Fire Station online. It has been updated to support NERIS calls. The report has also ...

This release adds support for marking attendees at non-emergency events as Excused so that they still get credit for attending, but there is a record that they did not attend.   Non-Emergency Event Attendee Status To mark an attendee as excused, click the p...

This release includes various improvements as described below: Personnel Suffix In NERIS & Reports Fire Station Online has been updated to show a person's suffix, in their name, while addins someone to a NERIS call: When printing a NERIS call: And on...

This release includes a few enhancements to the NERIS incident reporting process in Fire Station Online. Updating Address from Active911 Fixed A fix has been deployed to allow you to update the street number of addresses when importing the address from an ...

This release includes the following bug fixes: Call Attendance Report Percentage The Call Attendance Report in Fire Station Online has been updated to show the correct percentage in the table. This had previously been broken when we updated this report to ...

This release includes new reports and several bug fixes for Fire Station Online Incident Reporting. Incident Type Report A new Incident Type Report is now available in Fire Station Online. This report allows you to view a breakdown of incidents by their type ...

This release includes new reports, new features, and several bug fixes across Fire Station Online. EMS Data from Quick Calls in NERIS The EMS tab from Quick Calls is now available for use in NERIS calls. Calls At Location Report The Calls At Location repor...