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42 total results found

November 2023 (Fall 2023)

Release Notes 2023

Stage 1 Rollout Date: November 13th, 2023 Department Hub General Rebuilt the entire user interface to improve navigation and provide consistency across all apps going forward Improved security for authentication and app access Added improved user pro...

January 2024

Release Notes 2024

Fire Station+ Rollout Date: January 5th – 11th Apparatus Checks General Refactored the entire user interface to bring it in line with the Department Hub Improved the user experience when running the app on tablet devices Apparatus Management Layout ...

May 2024 (Spring 2024)

Release Notes 2024

Fire Station Desktop We are excited to announce the Spring 2024 release of Fire Station Desktop. This release streamlines how your department uses Fire Station Desktop. The following modules have been updated as part of this release: Personnel Module ...

June 2024 (Summer 2024)

Release Notes 2024

Fire Station+ Rollout Date: June 28th, 2024 Apparatus Checks Bug Fixes Fixed the status of apparatus listed on the switch apparatus page when there is a check in progress and no checks have been submitted yet. Previously, under these conditions, the swit...

Incident Reporting Settings

Fire Station User Guide Settings & Permissions

Incident Number Length By default, incident numbers are only 7 digits long. Incident numbers can be increased to a maximum of 9 digits. To enable/disable this feature: Sign in to Fire Station Desktop. In the left menu, select Admin > Manage Settings. Sel...

Configure Department Options

Fire Station+ User Guide Apparatus Checks

Open the Options Form You need Apparatus Manager permissions to make these changes. Application options for the entire department are found on the Select Apparatus page. On a browser, go to https://apparatus-checks.platform.firestationsoftware.com/select-...

Fire Recovery USA Integration

Fire Station User Guide Incident Reporting Module

Getting Started You must be licensed for the Incident Reporting module to use this feature. Fire Recovery USA (link) specializes in recovering the cost of your department's responses to motor vehicle collisions and fires as well as collecting payments for ...

November 2024

Release Notes 2024

Fire Station Desktop Rolled out to Active911 Beta customers on November 1st, 2024. General Added improved net code support for handling database connection errors. Active911 Beta Fixed a bug when no firefighters match the alert responses. Fixed a b...

Security Requirements

Fire Station User Guide Appendix

This article provides a summary of the security requirements necessary when using Fire Station Desktop. Networking Requirements The following network services are used by Fire Station Desktop: TCP port 80 and TCP port 443 to: hub.firestationsoftware.co...