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Stage 1 Rollout Date: November 13th, 2023 Department Hub General Rebuilt the entire user interface to improve navigation and provide consistency across all apps going forward Improved security for authentication and app access Added improved user pro...

Fire Station+ Rollout Date: January 5th – 11th Apparatus Checks General Refactored the entire user interface to bring it in line with the Department Hub Improved the user experience when running the app on tablet devices Apparatus Management Layout ...

Fire Station Desktop We are excited to announce the Spring 2024 release of Fire Station Desktop. This release streamlines how your department uses Fire Station Desktop. The following modules have been updated as part of this release: Personnel Module ...

Fire Station+ Rollout Date: June 28th, 2024 Apparatus Checks Bug Fixes Fixed the status of apparatus listed on the switch apparatus page when there is a check in progress and no checks have been submitted yet. Previously, under these conditions, the swit...

Incident Number Length By default, incident numbers are only 7 digits long. Incident numbers can be increased to a maximum of 9 digits. To enable/disable this feature: Sign in to Fire Station Desktop. In the left menu, select Admin > Manage Settings. Sel...

Open the Options Form You need Apparatus Manager permissions to make these changes. Application options for the entire department are found on the Select Apparatus page. On a browser, go to https://apparatus-checks.platform.firestationsoftware.com/select-...

Summary The Field Reports app is a tablet app that allows you to take notes while responding to an incident even if you do not have an internet connection. Once you have returned and have an internet connection, you can upload these notes to the Fire Station ...

Open a Report You do not need an internet connection to open reports and collect notes. To open a field report: Launch the app. From the main menu, select "New Field Report". If you want to continue a report, select "Pending Field Reports" and then sel...

Open a Call in the Editor You must have Field Reports User to make these changes. To enter an incident report for a new call: On a browser, go to https://field-reports.firestationsoftware.com. You may need to sign in. Click the "New Call" button on the...

Getting Started You must be licensed for the Incident Reporting module to use this feature. Fire Recovery USA (link) specializes in recovering the cost of your department's responses to motor vehicle collisions and fires as well as collecting payments for ...

Fire Station Desktop Rolled out to Active911 Beta customers on November 1st, 2024. General Added improved net code support for handling database connection errors. Active911 Beta Fixed a bug when no firefighters match the alert responses. Fixed a b...

This article provides a summary of the security requirements necessary when using Fire Station Desktop. Networking Requirements The following network services are used by Fire Station Desktop: TCP port 80 and TCP port 443 to: hub.firestationsoftware.co...

Welcome to Fire Station Software! Use these links to access the user guide: Fire Station Desktop User Guide Fire Station+ (Online) User Guide

Personnel Module - Adding Ranks/Adding Personnel in the desktop software Personnel -> Manage Ranks Rank Field. Enter a new rank. Set the ISO Rank, Officer in Charge and display order. Save when complete. Personnel -> Manage Personnel Click the ...