Entering NERIS Incidents from Fire Station Online

Follow these instructions to learn how to enter NERIS incidents from Fire Station's online platform. NERIS incidents are entered into Fire Station as call records. Then the NERIS call record is validated with NERIS and submitted to create the incident in NERIS. Calls that have been submitted to NERIS then updated in Fire Station may be re-submitted to NERIS.

You must complete the initial NERIS setup before you can enter NERIS calls in Fire Station

Your FSSID must have the NERIS Incident Reporting

Creating New NERIS Calls

To create a new NERIS call, click the "Enter  New NERIS Call" from the "Incident Reporting" section of the menu.

Enter the new NERIS call details then click "Continue" to save the call.

Editing NERIS Calls

Click on the tabs to view different sections of the NERIS incident.

The NERIS incident is automatically saved as you enter data. There is no need to click the save button. You will see this saving indicator in the top right while the call is being saved. It is ok to close the window or reload the page while the call is being saved, the changes will not be lost.

If multiple people are editing the same call, you will see an indicator as they make changes.

Validating NERIS Calls

While editing a NERIS call, you can validate the incident by clicking the "Validate" button at the top of the screen. This will validate the call and list out all the validation errors that have been found.

Validation issues are returned directly from NERIS as soon as you click the "Validate" button

This screen will say "There are no validation errors" when the call is ready to be submitted to NERIS

After validating a call, validation errors may also be displayed in applicable sections of the NERIS incident.

Note that validation errors do not disappear until the error has been corrected and the validate button has been clicked again, re-validating the call with NERIS.

 

Submitting NERIS Calls

Once a NERIS call has been validated, the call can be submitted to NERIS. This will create the NERIS incident in NERIS.

You must have the NERIS Submission permission to submit calls to NERIS

To submit a call, click the "Actions" button in the top-right, then click the "Submit" option.

The next page re-validates the incident with NERIS. Click the "Submit Call..." to submit the call to NERIS.

The call will be submitted and the status will be updated. Calls that have been submitted to NERIS show a checkmark in the call list.

If you make changes to the call in Fire Station after submitting it to NERIS, the checkmark changes to an update in progress icon. This indicates that there are changes that need to be re-submitted to NERIS.